Privacy Policy

Introduction

At FormFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our form handling service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Submit forms through our service
• Contact us for support
• Subscribe to our newsletter

Form Submission Data

When forms are submitted through our service, we collect:

• Name and email address of form submitters
• Message content and any additional form fields
• IP address and timestamp of submission
• Browser and device information

Usage Information

We automatically collect certain information when you visit our website, including:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device type)
• Usage patterns and preferences

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our service
• Processing and delivering form submissions
• Sending transactional emails and notifications
• Improving our service and user experience
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Form submission data is typically retained for up to 2 years.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing
• The right to data portability
• The right to object to processing

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Some features of our service may not function properly if cookies are disabled.

Third-Party Services

Our service integrates with third-party providers for email delivery and other functionalities. These providers have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.